Apple Inc.  |  Wireless Coordinator
Provided telecom procurement support for 50,000+ employees; met with vendors regularly to discuss billing, order support, service blocks, network roadmaps, and contract compliance; composed documentation for Standard Operating Procedures and developed processes for inventory management.

Sprint  |  Senior Technical Consultant
Created and implemented several new inventory and file organizational systems, and a customer-facing document that was distributed nationwide to increase the productivity of store personnel while also reducing service time. Managed store wireless device repair and warranty replacement evaluation.  Regularly self-audited department and supervised a team of five employees. 

Sprint  |  Service and Repair Supervisor
Ensured the successful launch of a digital service ticketing system by training store personnel for thirty two locations on its benefits, methodologies and on leaving proper documentation. Also educated staff on device troubleshooting, language and expectations for excellent customer satisfaction, proper ESD mat use, and inventory reconciliation.  Obtained the highest reported tool utilization and exchange reduction in the country during the first few months of launch.

Art Institute of California; San Francisco
Media Arts and Animation - BS in progress

UCLA Extension, Craft of the Assistant Director, 2002

Innercity Filmmakers, Class of 1999
General Film Education

Greater Los Angeles Area, CA
The Bay Area, CA
San Francisco, CA
Fresno, CA

Class C License
Fully Insured 2 Door Hatchback

Advanced Apple OSX & Windows
Advanced MS Word
Advanced MS Outlook & iCal
Advanced Adobe Photoshop
Intermediate Excel
Intermediate Autodesk Maya
 - High and Low Poly Modeling
 - Texturing (non-procedural)
 - Lighting & Mental Ray
 - Camera Techniques
Typing 60 WPM

Strong work ethic
Meticulous attention to detail
Solid time management
Excels in high-paced environments
Strong written and verbal communication skills
Accepts feedback positively
Tactful and discretionary
Exceptional organization skills
Self motivating and can work independently
Team builder; Team Player